Privacy Policy
At DBC Diamond Bar Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Last Updated: January 5, 2026
Information We Collect
We collect information that you provide directly to us when you request a quote, contact us, or hire our services. This may include:
- Your name, address, phone number, and email address
- Property details and project requirements
- Photos of your property you share with us
- Payment and billing information
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Provide you with accurate quotes and estimates
- Schedule and perform concrete services
- Communicate with you about your project
- Process payments and maintain records
- Send you service updates and confirmations
- Improve our services and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (payment processors, scheduling tools)
- When required by law or legal process
- With your explicit consent
- To protect our rights and property
Website Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior. This may include your IP address, browser type, pages visited, and time spent on our site. We use this information to improve our website and better understand how visitors use our services.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically maintained for several years for warranty and business purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Ask questions about our privacy practices
Marketing Communications
We may send you information about our services, special offers, and updates. You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly. We will still send you important service-related communications.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request information about the categories of personal information we collect and how we use it. Contact us to exercise your California privacy rights.
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new revision date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
DBC Diamond Bar Concrete
1139 S Diamond Bar Blvd #H, Diamond Bar, CA 91765
Phone: (909) 760-1694
Email: support@diamondbarconcreteco.com